Privacy Policy of GovAiReview.com

Effective Date: April 29, 2024

Welcome to GovAiReview.com. Your privacy is critically important to us. This privacy policy outlines our policies and procedures on the collection, use, and disclosure of your information when you use our service and tells you about your privacy rights and how the law protects you.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our service to you. The types of personal information we collect include:

  • Username and Password: Your password is not viewable to anyone, including GovAiReview.com.
  • Email Address
  • Phone Number: (Optional)
  • Agency Affiliation
  • Additional Information: Any other information you provide directly to us.
  • Payment Information: Handled by third-party payment processors.

2. Use of Data

The personal information we collect is used to:

  • Register you and your agency with our service.
  • Contact you with offers such as training or assist with the use of our application.
  • Enhance your user experience by maintaining personalized sessions.

3. Sharing of Data

We do not share your personal information with third parties except as necessary to provide our services or as required by law. Information may be shared with our web hosting provider, Azure, to maintain functionality of our site.

4. Data Security

We are committed to ensuring that your information is secure. We use a range of security technologies and procedures to protect your personal information, including:

  • Encrypted databases accessible only by authorized personnel.
  • SSL/TLS for data transmission security.
  • Compliance with PCI standards by our third-party payment processors.

5. Data Access and Control

You can access, modify, or delete your information by:

  • Contacting your agency's designated administrators.
  • Emailing support@govaireview.com for further assistance.

6. Cookies and Tracking Technologies

We use cookies to maintain your session and to collect aggregate usage statistics. This helps us to improve our services and enhance your user experience.

7. Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and by sending you an email notification.

8. Age Restriction

Our service is not intended for individuals under the age of 18.

9. International Data Transfers

Your information is stored and processed within the United States and is not transferred internationally.

10. Legal Compliance

We may disclose your personal information where required by law or subpoena.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@govaireview.com.

Additional Information for Consumers in specific US states

Under the California Privacy Rights Act (CPRA) and Virginia Commonwealth Data Protection Act (CDPA), residents of California and Virginia have certain rights regarding the Personal Information that businesses collect and process about them. This includes the rights to request access or deletion of your Personal Information, as well as the right to direct a business to stop selling or sharing your Personal Information.

We are required to detail the categories of Personal Information that we collect and/or share for the purposes described in the section "How and on what grounds do we use your Personal Information?" of this notice and to the Processors and Third Parties listed in the section "How do we share and disclose Personal Information to third parties?"

We collect and in the past 12 months have collected the following categories of Personal Information for our business purposes:

  • Personal Identifiers.
  • Information collected by cookies and other technologies, including IP address.
  • Internet or other electronic network activity information, including app log information, content you view or engage with, and app, browser and device information.
  • Inferences drawn from any of the above categories of Personal Information.

While GovAiReview.com does not sell Personal Information in exchange for any monetary consideration, we do share Personal Information for other benefits as defined by Cal. Civ. Code 1798.140(ad)(2). We have shared in the preceding 12 months Personal Information as necessary for specific "business purposes," as defined by Cal. Civ. Code 1798.140(e) and specified in the section "How do we share and disclose Personal Information to third parties?" This includes sharing personal identifiers, commercial information, and internet or other electronic network activity with payment processing providers, customer relationship management, consulting, e-mail, product feedback, helpdesk services, advertising networks, website analytics companies, and event sponsors. You have a right to direct GovAiReview.com not to sell or share your Personal Information.

For more information on how to exercise your rights, including the list of privacy rights that may be available to you, please see the section "How can I exercise my privacy rights?" of this Notice. If you would like to access, review, update, correct, delete any Personal Information we hold about you, or exercise any other privacy rights available to you, including the right to opt out from selling or sharing your Personal Information, you can send your request to: support@govaireview.com

We endeavor to respond to a Privacy Rights Request within the required timeframes. If we need more time, we will inform you of the reason and extension period in writing. If you submit your Privacy Rights Request electronically, we will deliver our written response to the verified email associated with the request. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Right to Appeal - California and Colorado

If GovAiReview.com does not take action on your Privacy Rights Request within the 45 days response period, or in the event of an extension, within the maximum 90-day response period, we will inform you in writing of the reasons for not taking action, as well as provide an explanation of any rights you have to appeal the decision.

Right to Appeal - Virginia and Connecticut

You have the right to appeal a refusal to take action on a Privacy Rights Request within a reasonable period of time after your receipt of our decision. Within 60 days of receipt of an appeal, GovAiReview.com will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If the appeal is denied, you will be provided with a method through which you may contact the Attorney General of Virginia if you are a Virginia resident or Attorney General of Connecticut if you are a Connecticut resident to submit a complaint.